Shipping Policy

Processing Times

All orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Within Akure: 2–3 working days
Other Parts of Nigeria: 5–7 working days
International Shipping: 7–10 working days (delivery time may vary depending on customs clearance in your country)

Please note: delivery timelines are estimates and may be affected by courier delays, weather, or unforeseen circumstances.

Order Tracking

Once your order is shipped, you’ll receive an email or SMS with tracking details, allowing you to follow your delivery in real-time.

Customs, Duties & Taxes (International Orders)

For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our product prices or shipping costs.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the stated delivery window, please contact us at hello@hairsandhues.com or call +2349056795916 within 3 days of the expected delivery date. We’ll work with our delivery partners to resolve the issue promptly.